Effective Date: October 10, 2024
Welcome to Scentro! By accessing or using our website, scentro.store (the “Website”), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our Website and purchasing our products. If you do not agree with any part of these Terms and Conditions, you must not use our Website.
These Terms and Conditions form a legally binding agreement between you (“you” or “the customer”) and Scentro (“we,” “us,” or “our”). Scentro operates from Metro Manila, Philippines.
1. General Information
Business Name: Scentro
Website: scentro.store
Address: Metro Manila, Philippines
Email: [email protected]
2. Eligibility
By using our Website, you represent and warrant that:
- You are at least 18 years of age or have obtained parental or guardian consent to use this Website.
- You have the legal capacity to enter into a binding agreement with Scentro.
- You will not use our Website for any unlawful purpose.
3. Products and Orders
a) Product Information
Scentro specializes in selling aromatherapy rollerball sets designed for health and wellness enthusiasts. All product descriptions, pricing, and availability are subject to change without notice. We strive to provide accurate information but do not guarantee that the descriptions or pricing on our Website are free from errors.
b) Orders and Acceptance
By placing an order, you agree to purchase products according to these Terms and Conditions. All orders are subject to availability and acceptance by Scentro. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, inaccuracies in product or pricing information, or issues with payment processing.
Upon receiving your order, you will receive an order confirmation via email. However, this confirmation does not signify acceptance of your order but serves as an acknowledgment that we have received your request.
4. Pricing and Payments
a) Pricing
Prices displayed on our Website are in Philippine Pesos (PHP) and include any applicable taxes unless stated otherwise. Prices are subject to change at any time without prior notice.
b) Payment
We accept payments via secure third-party payment processors. By submitting payment information, you authorize us to charge the total amount for your purchase, including shipping and applicable taxes. All payment details are processed securely by our third-party providers, and we do not store your payment information.
If payment is not received or the payment method is declined, your order will not be processed.
5. Shipping and Delivery
a) Shipping Locations
We ship to customers within the Philippines. International shipping is not currently available.
b) Shipping Costs
Shipping fees will be added to the total price of your order and will be displayed at checkout. Shipping fees vary depending on your location and the weight of your order.
c) Delivery Time
We aim to process and dispatch orders within [insert processing time, e.g., 2-3 business days] after receipt of payment. Estimated delivery times will be provided at checkout, but actual delivery may vary depending on location and other factors beyond our control. We are not responsible for delays caused by shipping carriers.
d) Risk of Loss
Once the order has been dispatched to the shipping carrier, the risk of loss passes to you. Please ensure that your shipping address is accurate, as we are not responsible for orders shipped to incorrect addresses.
6. Returns and Refunds
a) Return Policy
If you are not satisfied with your purchase, you may return the product within 14 days of delivery for a refund or exchange, subject to the following conditions:
- The product must be unused, in its original packaging, and in the same condition as when received.
- You are responsible for the cost of return shipping.
- We reserve the right to inspect the returned item before issuing a refund or exchange.
b) Refunds
Refunds will be processed within [insert processing time, e.g., 7-10 business days] after receiving the returned item. The refund will be issued to the original payment method used for the purchase. Shipping fees are non-refundable.
c) Non-Returnable Items
For reasons of health and safety, we do not accept returns on used aromatherapy rollerballs or any opened products.
7. Intellectual Property
All content on the Website, including but not limited to text, images, graphics, logos, and product descriptions, is the intellectual property of Scentro or its licensors. You may not reproduce, distribute, modify, or use any of the content for commercial purposes without our express written permission.
8. User Accounts
To make purchases or access certain features of the Website, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.
9. Limitation of Liability
Scentro is not liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or data, arising from your use of the Website or our products.
In no event shall our liability exceed the total amount paid by you for the product(s) in question.
10. Warranties
Scentro does not make any express or implied warranties, guarantees, or representations regarding the use of the Website or the products sold. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from your use of the Website or these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines.
12. Amendments
We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective upon posting on this page. It is your responsibility to review these Terms and Conditions regularly to stay informed about updates.
13. Contact Us
If you have any questions or concerns about these Terms and Conditions or our policies, please contact us at:
Scentro
Metro Manila, Philippines
Email: [email protected]
By using scentro.store, you agree to these Terms and Conditions.